Organizations choose Dell because it brings together security, performance, and scale in a single, strategic partnership for the modern workplace.

According to IDC’s Enterprise PC Trust Perception Index (2025), Dell is recognized as the #1 trusted enterprise PC vendor when it comes to security, privacy, compliance, and ESG. That trust is backed by:

• A comprehensive portfolio that spans mainstream business laptops, monitors, and workstations.
• Most scalable mainstream business laptops (based on Dell analysis, November 2024), helping IT standardize and grow without constant platform changes.
• #1 workstation brand globally (IDC, CY24 Q3, based on units), supporting demanding workloads.
• #1 monitor company for 11 years straight (IDC Worldwide Quarterly PC Monitor Tracker, 2014–2024), simplifying multi-vendor complexity.

For IT and business leaders, this means a single, trusted partner that can help reimagine how devices are deployed, secured, and managed across the entire organization.

Dell focuses on security and manageability as core design principles, not add-ons.

Dell commercial PCs are described as the world’s most secure and most manageable (based on Dell internal analysis, October 2025 for Intel and March 2025 for AMD). This is supported by:

• Dell-exclusive firmware verification that helps protect the device at a foundational level.
• State-of-the-art supply chain controls designed to reduce risk before systems even reach your environment.
• Validation of Intel-based PCs by Principled Technologies (July 2025), adding third-party assurance to Dell’s claims.

For IT teams, this combination helps reshape endpoint strategy by reducing manual effort, improving compliance posture, and giving more confidence that devices are secure and manageable at scale.

Dell’s global services are designed to help organizations rethink how they deploy, support, and refresh PCs, with measurable impact on user experience and IT efficiency.

Key outcomes reported include:

• 95% customer satisfaction with Dell Configuration Services as part of the Dell ProDeploy Suite for PC (internal analysis, updated Q3 2025).
• Up to $873 saved per PC and 75% less downtime, based on independent business value and economic impact studies commissioned by Dell Technologies.
• Consistently high satisfaction in recent quarters, with figures around 95.5% across four consecutive quarters in 2026 (May–July timeframe noted).

When combined with options like Dell AI PCs with 5G and Dell APEX PC as a Service, organizations can reimagine their PC lifecycle—shifting from reactive support to a more predictable, service-based model that supports both IT and end-user productivity.